FAQ - Return/Refund Policy

Customer Service Email: For questions regarding your order that we did not answer below, you can message our business page (Desert Rebel) on Facebook or you can email us at desertrebelcs@gmail.com with your order number.

How long will it take to receive my order?

Orders from our Ready To Ship collection will ship within 1-3 business days. We are currently catching up on orders so our Made To Order collections will ship within 4-8 weeks - not including weekends or holidays. During the pandemic it has been common for packages to be scanned in a few days after the label was created. If your package does not show movement within 3-5 business days of label being created, please let us know. 

What is the return and exchange policy?

I do not accept returns, exchanges or cancellations. If there is a problem with your order, please contact me and I will do my best to fix it. If there is a mistake on my part I will fix it and make sure you're satisfied.

Are the band, graphic and Harley Davidson tees licensed?

Yes! We only use 100% officially licensed tees. The graphic or band image is never replicated or copied. ​

How do I wash my Desert Rebel piece?

Turn the garment inside out, gentle/delicate wash in cold water, then lay flat or hang to dry. Do not iron garment.

Garments with fringe: Please hand wash in cold water and lay flat or hang to dry. DO NOT DRY FRINGE.

Flannels: Wash all flannels on gentle/delicate on cold with similar colors then lay flat or hang to dry. We recommend washing distressed flannels separately to avoid color transfer. ​

What is a distressed flannel? A distressed flannel is partially acid wash and has marks of wear or holes.

Do you offer discounts? For discounts, sales and giveaways follow Desert Rebel on Instagram- @desertrebelaz Discount codes must be applied during time of checkout. One code per order. ​

Do you accept custom orders? Yes! We would love to help create your vision. Custom tees, band tees and flannels- contact us to receive a quote. ​

Do you accept international orders? Yes.